FAQs

FAQ's

What is an Electronic Cigarette and How Does it Work

It is an electronic device, which imitates a regular cigarette.

It is a new way for users of regular tobacco based cigarettes to regulate and control their nicotine intake while in public places.

The Electronic Cigarette works in the following way: the user inhales on the electronic cigarette, this causes an air flow sensor to signal to the inbuilt microprocessor in the battery to activate the atomizer. The atomizer converts the liquid nicotine in the cartridge into a vapour using heat (atomization).The vapour is inhaled by the user. Simultaneously, a water based vapour is released from the glycol by the atomizer to resemble ‘smoke'. This vapour has no risk to its user or persons around them. The battery may also be activated manually with a push button.

What is in the Liquid?

The base liquid in is a mixture of liquid-nicotine, tobacco extract flavourings and Propylene glycol.

What powers the device?

A rechargeable lithium battery powers the device.

How do I know when my battery is fully charged?

All chargers come with a LED indicator which changes from red to green. The LED is usually red when you place a discharged battery into it and will turn green when charged.

How long will a battery take to charge?

For the majority of models, an initial charging time of 8 hours is recommended. After that, most models take between two and three hours to charge.

But it is not working?

If however you experience problems with your battery i.e. the LED does not light up when you inhale on the cigarette, this generally means the battery either needs a good charge or that the battery is faulty. Remember before going to bed disconnect the battery from the atomiser, batteries can drain over night as they are in standby mode when not being used.

How to tell if your battery is faulty?

If when you screw your battery into the charger the light does not change from green to red, and/or flash to indicate that the battery has connected to the charger, then it is probable that the battery is faulty.

When you inhale on the e cigarette (with a fully charged battery) and there is no vapour, nor does the LED light up, this may indicate a faulty battery. however this may be caused by the atomizer, so please try a fresh atomiser before reporting the battery as faulty.

Propylene glycol

“Also known as propane-1,2-diol, it is an organic compound, usually a faint sweet, odourless, and colourless clear viscous(thick & sticky) liquid that is hygroscopic( absorbs water from the air) and miscible(capable of mixing with water) with water, acetone and chloroform." Wikepedia 09/08

Nicotine

Nicotine is not a proven carcinogenic, but it is addictive, and in the right quantity is a known poison.

Nicotine is metabolised mainly in the liver, but also to a lesser degree in the lungs and brain.

Nicotine is classed as addictive.